Overview

View and Update Contact Information

This topic will give you a basic understanding of how to view and update your personal contact information using the ctcLink Mobile Website or the ctcLink Mobile Application. At the end of this topic, you will be able to:

- - Add or Update a preferred name
  - View and update your email and phone number.
  - View and update your address.
  - View and update your emergency contacts.

On the mobile site from the left hand navigation bar select the downward arrow to open the My Profile menu

It is a good idea to periodically review this information, so you can ensure that you are always receiving the most up to date information about your academic journey.

Image of the Mobile Dashboard and My Profile menu

To Add or Update a Preferred Name select the Biographical Information link and select the Add Name button selecting Preferred in the drop down.

Biographical Information page, add name button image

This will allow you to enter a preferred name and Save

Adding a Preferred name image

If this information is already entered and correct, then you can leave it as is. To update a preferred or degree name select the pencil icon for the name type to make updates. This page will also allow you to update your Ethnicity and Gender Identity information.

Edit Preferred name image

Next we will update your contact information, select the Contact Info link from the left menu or from the top menu. The contact information page will allow you to make updates to your Addresses, Phone numbers and Emails. Students are encouraged to always have a preferred Email and Mobile phone number on file to get important college information by email, phone and text messaging.

Contact Info Page Image

To update an existing contact method select the pencil icon for the contact type. If you would like to add an email or phone, select the button to Add for each contact method.

Edit Contact Info Image

Enter the email address or phone number, select the "preferred" checkbox and select save.

It is important to note that, you need to have one preferred email and phone in the system. Even if you have several emails and/or phone numbers, you will want to select the preferred checkbox on the contact information for the email and/or phone number that you are able to access to receive your educational information.

We highly recommend student enter a Mobile Phone number to receive important texts from the college for appointments, enrollment information and more

Update Phone Image

Once you have selected save for any additions or updates to the contact info page the page will display those updates immediately.

View and Update Emergency Contact Information

In the event of a personal emergency, an administrator will contact your designated emergency contact(s) on your behalf. It is important that you provide current contact information for multiple individuals and various ways to contact each one.

Select the Emergency Contacts Info link from the left menu or from the top menu.

The Emergency Contacts page will display. Select the Add Emergency Contact button. Enter the Emergency Contact details and select Save.

Now you have completed adding or updating your emergency contacts. Again, it is important to keep this information up to date, so your institution has current information in case of an emergency.